Gaming is meant to be enjoyable — a form of entertainment, not a financial strategy or an escape. At 93gl, we take our responsibility to Filipino players seriously. This page covers everything you need to know about playing safely, recognising problem gambling, using our player protection tools, and getting help when you need it.
93gl Casino was built for Filipino players — and that means being honest about what online gambling is and what it isn't. It's entertainment. It can be exciting and genuinely fun. But it involves real money, real risk, and for a small percentage of people, it can become a serious problem that affects not just their finances but their relationships, mental health, and daily life.
We're not going to pretend otherwise. 93gl's responsible gaming programme isn't a box we tick to satisfy PAGCOR. It's a genuine part of how we operate. We'd rather a player use our deposit limit tools and stay with us long-term as a happy, in-control player than burn through their budget chasing losses and end up needing to self-exclude. Sustainable, enjoyable gaming is better for players and better for 93gl.
The tools on this page are built into every 93gl account and are available 24/7. They're free, they work immediately when activated, and our support team is always available to help you set them up — no judgment, no delays.
Built into every account. Free. Available 24/7. No waiting period to activate.
Set a maximum amount you can deposit into your 93gl account per day, week, or month. Once your limit is reached, deposits are blocked until the period resets. Increasing a deposit limit requires a 24-hour cooling-off period before taking effect — but decreasing a limit is immediate. Access this in Account Settings → Responsible Gaming.
Set the maximum net loss you're willing to accept per day, week, or month. When your net losses reach the limit you set, your account is automatically blocked from further real-money gameplay until the period resets. This is one of the most powerful tools for keeping gaming within a comfortable budget.
Set a maximum continuous play session duration. When the timer runs out, 93gl will automatically log you out and show a session summary. This helps prevent the "just one more game" spiral that can turn a quick session into an hours-long play marathon without noticing how much time has passed.
Take a structured break from 93gl for a defined period — from 24 hours up to six weeks. During a cooling-off period, you cannot log in to your 93gl account or make deposits. This is the right tool if you feel you've been playing more than you intended but don't want a permanent self-exclusion. Cooling-off activates immediately upon request.
Permanently exclude yourself from the 93gl platform for a minimum period of 6 months, up to 5 years or permanent exclusion. During self-exclusion, your account is immediately suspended, all marketing communications are blocked, and attempts to create new accounts are rejected. Self-exclusion is taken extremely seriously at 93gl — see Section below for the full process.
Enable periodic reality check pop-ups that appear at regular intervals (every 30, 60, or 90 minutes) during active gameplay, showing your current session duration and net win/loss position. Your full transaction and gameplay history is also available in Account Settings, giving you complete visibility over your 93gl activity at any time.
Problem gambling — sometimes called gambling disorder or compulsive gambling — affects a small but significant percentage of people who gamble. In the Philippines, awareness of problem gambling has grown significantly in recent years, and there is no shame in recognising the signs and seeking help.
The following warning signs — based on internationally recognised screening criteria used by mental health professionals — may indicate that gambling has moved from entertainment to a problem that deserves attention. Be honest with yourself. Many people who struggle with problem gambling find it hardest to acknowledge the signs that are most relevant to their own situation.
Ask yourself these questions honestly. If you answer "yes" to two or more, please review the support tools on this page.
Self-exclusion is a serious commitment and 93gl treats it as such. When you self-exclude from 93gl, your account is suspended immediately — not after a waiting period, not after processing. Immediately. This is one of the most important protections we offer, and we make it as fast and frictionless as possible.
One of the most practical things a player can do is treat their gaming budget like any other entertainment expense — set it in advance, stick to it, and never dip into money allocated for essential needs. Here's a simple framework that responsible players at 93gl use:
If gambling is causing problems in your life, these resources can help. Reaching out is a sign of strength, not weakness.
PAGCOR operates a Responsible Gaming programme for players on all PAGCOR-licensed platforms. Contact PAGCOR's Player Protection Unit for support and escalated complaints.
The National Center for Mental Health (NCMH) operates the Philippine government's 24/7 mental health and crisis hotline. Gambling problems are a recognised mental health concern — don't hesitate to call.
Our Filipino-speaking support team is available 24/7 to help you set up any responsible gaming tool, process a self-exclusion request, answer questions about your account activity, or simply listen.
The Philippine Department of Health (DOH) operates mental health support services across public hospitals nationwide, including in Metro Manila, Cebu, Davao, and other major cities.
Set your limits before you play. Use our tools. Stay in control. 21+ Filipino players only — PAGCOR-regulated.